RETURNS

We hope that you are happy with your purchase from us but understand if you need to return your items. We can offer a refund on items returned in an unworn condition with the tags intact within 28 days of delivery. Proof of purchase must be available for us to process a refund. Any items received in a non-sellable condition will not be accepted.

Please ensure that you return the goods to us folded and in their original packaging.

If you have received an item from Finisterre as a gift, you may return it for a credit note. Please reach out to returns@finisterre.com and the Team will resolve this for you.

UK RETURNS
We offer a free returns service for customers within the UK. You’ll need your order number to complete this. Head over to https://finisterre.com/returns-portal and follow the on-page instructions.Once you've completed this we'll send your shipping label and instructions via email. There is no need to print anything. Just take your packed return to any Royal Mail drop-off Location. Show a store associate your QR code, and they'll take care of the rest..

INTERNATIONAL ORDERS
For International orders, please head over to this portal and follow the on-page instructions. You'll need your order number starting with # and email address to complete this.

Returning Internationally may incur a small fee. Any customs duties, local sales taxes and handling charges are non refundable.

None of the above terms affect your statutory rights or your rights under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when goods are faulty or incorrectly supplied. If you have any concerns please do not hesitate to contact us on returns@finisterre.com

EXCHANGES

If you wish to exchange something in your order please re-order the new item, and return the original to us for a refund. If you need assistance, please contact returns@finisterre.com and our team will be happy to advise.